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  • Writer's pictureWilliam B

How to unlock the SDDC Manager VCF account after too many login attempts

During your VCF implementation, you might find yourself in a situation where you have incorrectly entered the wrong login information in the SDDC Manager VCF account and you get a 24 hour account lockout notification in your terminal.


You can reset the VCF user account by using the pam_tally2 command on the SDDC Manager VM. The pam_tally2 command is used to lock and unlock failed SSH attempts in the linux operating system.


Step 1: Log into the SDDC Manager VM as root, and enter your root password.

Step 2: Enter the pam_tally2 --reset --user vcf command.

And that is it, your attempts have now been reset and you can log into the VM with your VCF account credentials.

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